Terms & Policies

 

  • BMB currently offers polymer coated/hard cast lead bullets for those who reload.  
  • We do not sell loaded ammunition. If you have any questions about our products, send us an email to BrassMonkeyBulletsLLC@gmail.com 

  • BMB will attempt to ship all orders within 1 business day of purchase; however, shipping times may increase during periods of high demand. We cannot guarantee delivery times once the package has been sent to USPS.

  • We accept Visa, Discover, and Mastercard.

  • We are located in Kingsport, TN and ship only within the U.S.  Tennessee residents must pay TN state sales tax.

  • Prices shown on our website are in United States Dollars (USD $).

  • Items and packages damaged during shipment must be reported to BrassMonkeyBulletsLLC@gmail.com within 2 days of receiving your package.

  • Customers who wish to return the product for a refund must request a refund within 30 days of the receipt of the package. All items to be returned are subject to a 15% restocking fee, items not returned in original, sealed packaging, missing items or showing signs of damage may be subject to up to a 50% restocking fee. Bullets being returned should be packaged carefully to avoid further damage. Also we will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

  • All orders are final once processed. Orders which have been fulfilled and shipped cannot be canceled, please contact us immediately to cancel an order if needed.

  • We ship using USPS Flat rate shipping

  • Once the packages are shipped you will receive tracking and delivery confirmation via the email address you supplied

  • BMB cannot be held responsible for packages lost or stolen after delivery.

  • We may occasionally send promotional emails to customers who have created accounts with us; however, we will never give customer information to 3rd parties. 

  • Any questions or concerns can be sent to BrassMonkeyBulletsLLC@gmail.com, we will attempt to respond to all Emails in a timely manner.